Accommodation Needs

A reasonable accommodation is any change to the setting or the way things are usually done so thata person with disabilities can participate to their fullest. It includes where you work, public spaces, or housing.
Asian young blind woman with headphone using computer with braille display assistive device discusing with senior colleague woman in workplace.


The store should install a ramp.

The service animal should still be allowed in.

The employer should work with you to adjust your schedule so that you can finish in time and still meet the needs of the job. An employer must try to find a reasonable change to policies, settings, schedules, and so on, that would enable you to get the job done.

An important word to remember here is “reasonable.” The law does not require someone or some place to make changes that would cost so much that it would be a “hardship,” meaning that it would be too costly or difficult for them based on their ability to do it. 

If the store with steps is a small, local store with a narrow sidewalk, it might be too difficult for them to install a ramp. However, the store would still need to explore other ways to provide you access.

Job Accommodations

  • providing written materials in accessible formats, such as large print, braille, or audiotape
  • providing readers or sign language interpreters
  • ensuring that recruitment, interviews, tests, and other applications are in accessible locations
  • providing or modifying equipment or devices
  • adjusting or modifying application policies and procedures

A job has certain things that are absolutely necessary to get done, called "essential functions." If you can do the essential things, but need a change of some sort to get them done, then the employer must provide this.

For example: changing the schedule, or adding a tool or some special equipment, or providing you more time to finish.

Reasonable accommodations must be provided for you to enjoy and access what the employer provides to other employees. For example: you must have equal access to lunchrooms, employee lounges, restrooms, meeting rooms and employer-services such as health programs, transportation and social events.
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